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    Shipping & returns

    The products purchased in each purchase will be sent to a single delivery address within Ecuador. All the detailed information in the shipment, such as: the shipping address, means of payment, shipping address of the invoice, data of the invoice, among others, is the sole responsibility of the user.
    The purchases will reach their destination in major cities of the coast and the mountains in 3 working days. In the East, Galapagos and other cities, the delivery time is 7 working days.
    Purchases made after 2:00 p.m. are considered as purchases the next day, so in these cases, the delivery times start from the next day.
    The delivery time to Galapagos may vary depending on the available quota of Tame for the shipment of cargo. The delivery of purchases to Galapagos is made to the address indicated by the customer through Correos del Ecuador.
    By default, the delivery address of the invoice is the same as the shipping address of the products, any change must be specified by changing the shipping address of the invoice.
    Exchange and refund policy
    For fashion, home and beauty products:
    All purchases of fashion, home and beauty products made in the online store WWW.SIDOIT.COM enjoy the Unconditional Guarantee of the Warehouse SIDOIT, which allows to change or return the merchandise with which the customer is not satisfied.
    Through the online store the return of a product applies to all purchases of fashion, home and beauty.
    The change of these products will be made only when the customer wishes to have the purchased product replaced due to:
    When does it apply?
    When the product has manufacturing faults, malfunction or poor condition.
    Incomplete pieces
    When the product has arrived with incomplete pieces
    Items changed
    When the product received does not have the same characteristics as that registered in the order